Can I call for furnace repair on a hybrid system?

Can I call for furnace repair on a hybrid system?

Years ago I called my local, Terrel heating repair business about a possible hybrid heating system.

This combines a gas furnace and a heat pump.

In Texas the cold season is brief and not too intense. A heat pump system works totally fine for the heating function most of the time. When it gets below forty degrees, then the gas furnace is tagged in. For Terrel living, that means I only use my gas furnace on the cold winter nights. Most of the time the heat pump works for heating and it is always used for AC. I love having energy efficient settings. Well the other day I noticed that when my furnace was tagged in to provide heating, nothing happened. My heat pump ended up working double time on emergency heat. My energy bills started to skyrocket. What was wrong with the heating function? I had a moment of panic because I didn’t know who to call. Hybrid heaters are specialty items. Not every business sells them. Can I call for a normal Terrel furnace repair when the heat pump is paired with the hybrid system? Do all Terrel, TX heating businesses do repairs on dual fuel systems like mine? I asked around and found that not everyone is skilled in the area of dual fuel. I finally found a heater repair business in Terrell that could handle both the gas furnace and heat pump. They made the necessary repairs in no time flat. They also serviced my heat pump so I was good for almost a whole year.

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